01Who we are

Seven Roots Consulting LLC operates the website at sevenrootsconsulting.com and the M&A technology integration playbook tool at sevenrootsconsulting.com/tools/ma-playbook/. This Privacy Policy explains how we collect, use, and protect your information when you visit the site or use the playbook tool.

Heartwood, our AI advisory product, operates under its own privacy policy at heartwood.sevenrootsconsulting.com.

02Information we collect

We collect different categories of information depending on how you use the site.

From visitors to the marketing site. We collect standard analytics data through Google Analytics, including pages viewed, approximate location derived from IP address, device type, and referrer.

From users of the M&A playbook tool. We collect the answers you provide in the intake form. These describe your acquisition deal at a general level: industry, company size, integration experience, deal type, timing, compliance factors, and similar fields. The intake does not require your name, email, or any personally identifying information.

From buyers of the paid playbook. When you complete checkout, we receive your email address from Stripe (the same email you provide on the Stripe payment form), the Stripe checkout session identifier, and confirmation of payment status. We do not see, receive, or store your full payment card number, CVV, or expiration date.

From contact form submissions. If you reach out through our contact form or by email, we receive the information you provide directly.

03How we use your information

We use the information we collect to:

We do not use your intake answers, purchase information, or contact details for marketing, advertising, or any purpose other than operating the service and responding to you.

04Third-party services

The site and playbook tool rely on the following third-party services to operate. Each provider maintains its own privacy and data handling policies.

05Data sent to AI

When you generate either the free preview or the full paid playbook, your intake answers are sent to Anthropic's Claude API to produce the response. Anthropic's data usage policies apply to this data in transit. We encourage you to review Anthropic's privacy policy for details on how they handle API inputs. We do not send your email address or any payment information to Anthropic.

06Payment information

When you purchase a playbook, payment card details are collected and processed directly by our payment processor, Stripe, Inc. We do not see, receive, or store your full payment card number, CVV, or expiration date. What we receive and store is limited to your email address (provided to Stripe at checkout), the Stripe checkout session identifier, and the payment status.

For details on how Stripe handles your payment data, see Stripe's Privacy Policy. Stripe is certified as PCI-DSS Level 1 compliant, the highest level of certification in the payments industry.

Stripe will send you a transactional receipt for your purchase. We will also send a separate transactional email through Resend containing the link to your unlocked playbook. Both are operational, not marketing.

07Data retention

Intake answers submitted to the playbook tool are stored in Netlify Blobs, keyed by the Stripe checkout session identifier, so that you can re-access your purchased playbook from any device. Free-preview intake answers are not stored server-side once the preview is generated.

Stripe retains payment records on its own systems according to its policies. We retain the limited payment metadata described above (email, session identifier, status) for seven (7) years to comply with U.S. tax and financial recordkeeping requirements.

If you would like your intake answers or contact information deleted, email us at playbooks@sevenrootsconsulting.com with your Stripe receipt or other identifying detail and we will remove the data within a reasonable timeframe.

08Data sharing

We do not sell, rent, or trade your information. Your data is shared only with the third-party service providers listed above, solely for the purpose of operating the service. We will not disclose your information to other parties unless required by law.

09Cookies, local storage, and analytics

The marketing site and playbook tool use Google Analytics, which sets cookies to measure aggregate traffic. We do not use third-party advertising cookies or remarketing pixels.

The playbook tool uses your browser's localStorage to retain your intake answers and your generated playbook between page loads on the same device. Clearing your browser data will remove this local copy. The server-side copy in Netlify Blobs (described in Section 07) is unaffected.

10Security

We do not maintain user accounts or passwords for the playbook tool. Access to a paid playbook is identified by the Stripe checkout session identifier, which is provided to you in the post-purchase email and embedded in the return URL. Anyone who has that link can access the playbook, so treat the email link as you would any sensitive document.

While we take reasonable measures to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

11Children's privacy

The site and playbook tool are not intended for use by individuals under the age of 18. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly remove it.

12Changes to this policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. Your continued use of the site or playbook tool after changes are posted constitutes acceptance of the revised policy.

13Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us at playbooks@sevenrootsconsulting.com.